Validating Mobile Number
Users enrolled in FrontDesk have the ability to receive a variety of text communications ranging from automatic notifications regarding activity happening within their account to text notifications that you may choose to send out to them. Before a Public User can receive any type of text communication, they must first validate their mobile number. They can do so by taking the following steps.
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In their FrontDesk profile, they will choose the My Account option located in the menu selection on the left hand side of their screen
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On the following screen, they will select "edit" in the Your Information section.
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At the bottom of the following screen, there will be a phone number section. Under the Mobile field, the Public User will enter their cell phone number and then hit Save. After hitting save, a blue confirm link will appear next to that box. They need to click that link which will then prompt a 5 digit SMS code to be sent to that number.
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They will need to enter that 5 digit code into the window that appears on their screen, then hit Confirm. This will validate their phone number and allow them to receive text messages going forward.